Privacy policy
Last updated: 31 August 2026
Lighthouse Style Confidence respects your privacy and is committed to protecting your personal information.
This privacy policy explains what information I collect, why I collect it, how it is used and stored, and the rights you have in relation to your personal data.
For the purposes of UK data protection law, the data controller is:
Lighthouse Style Confidence
Carole Brooks
Email: carole.brooks@mail.com
Information I may collect
I may collect personal information when you:
contact me through this website
contact me by email or telephone
enquire about or book one of my services
register for one of my workshops or events
book an event through Eventbrite
subscribe to my email newsletter or mailing list
otherwise choose to provide information to me
Depending on how you interact with Lighthouse Style Confidence, this may include your:
name
email address
telephone number
information contained within your enquiry
information relating to your appointment or booking
event registration details
email subscription preferences
correspondence with me
I only ask for information that is reasonably necessary to respond to you, provide my services, administer an event or send communications you have chosen to receive.
How I use your information
I may use your personal information to:
respond to enquiries
arrange and manage appointments
provide the services you have requested
administer workshops and events
communicate important information about your appointment or event
send newsletters, updates and information where you have chosen to receive them
process and maintain appropriate business and financial records
understand how my website and emails are being used
improve my website and services
comply with legal or regulatory requirements
I will not sell your personal information to third parties.
My lawful basis for using your information
Under UK data protection law, I must have a lawful reason for processing your personal information.
Depending on the circumstances, I may process your information because:
It is necessary to perform a contract or take steps before entering into a contract.
For example, when you contact me about a service, book an appointment or register for an event.
I have a legitimate interest in doing so.
For example, responding to enquiries, maintaining appropriate business records and managing my business.
I have a legal obligation.
For example, where I am required to retain financial or transaction records.
You have given your consent.
For example, when you subscribe to my mailing list. Where processing relies on consent, you can withdraw that consent at any time.
Website hosting and Squarespace
This website is hosted by Squarespace.
Squarespace may process certain information about visitors to this website in order to host the site securely and provide website functionality. This can include information about your browser, device, network and how you interact with the website.
Squarespace also uses cookies and similar technologies. Necessary cookies may be used to enable the website to function securely. Analytics and performance cookies will only be used where the relevant consent is required and has been provided.
You can read more about how Squarespace processes personal information in the Squarespace Privacy Policy.
Eventbrite
I use Eventbrite to manage bookings and registrations for some workshops and events.
When you register for or purchase a ticket to one of my events through Eventbrite, Eventbrite collects information required to process your booking. This may include your name, contact information, booking information and payment details.
Eventbrite provides relevant attendee information to me so that I can manage and deliver the event.
Payment information submitted through Eventbrite is processed through Eventbrite and its payment providers. I do not receive your full payment card details.
Eventbrite may also process your information for its own purposes in accordance with its privacy policy.
You can read more about how Eventbrite handles personal information in the Eventbrite Privacy Policy.
Email marketing and MailerLite
I use MailerLite to manage my email list and send newsletters, updates and information about Lighthouse Style Confidence services and events.
If you choose to subscribe to my mailing list, I may collect information such as your:
name
email address
subscription preferences
information about how you interact with my emails, such as whether an email has been opened or a link has been clicked
I use this information to send you the emails you have requested and to understand which content is useful and relevant to subscribers.
I rely on your consent to send marketing emails.
You can withdraw your consent at any time by clicking the unsubscribe link included at the bottom of my emails or by contacting me directly.
MailerLite processes subscriber information on my behalf in order to provide its email marketing services.
You can read more about how MailerLite handles personal information in the MailerLite Privacy Policy.
Cookies and website analytics
This website uses cookies and similar technologies.
Some cookies are necessary for the website to function correctly and securely. Other cookies may help me understand how visitors use the website and improve the experience I provide.
Where consent is required, non-essential cookies will only be used after you have given permission through the website's cookie banner.
You can change or withdraw your cookie preferences using the cookie settings available on this website.
For more information about the cookies used on this website, please see the Cookie Policy.
Sharing your information
I only share personal information where it is reasonably necessary to operate my business, provide my services or comply with the law.
This may include trusted service providers such as:
Squarespace, for website hosting and functionality
Eventbrite, for event ticketing, registrations and payments
MailerLite, for email marketing and newsletter management
professional advisers or service providers where reasonably necessary
government, regulatory or law enforcement authorities where legally required
These organisations may process your information according to their own privacy policies and contractual obligations.
International transfers
Some of the technology providers I use, including Squarespace, Eventbrite and MailerLite, operate internationally and may process or store personal information outside the UK.
Where personal information is transferred internationally, appropriate safeguards are used where required under applicable data protection law.
How long I keep your information
I only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to fulfil contractual, accounting or legal obligations.
Enquiry information that does not result in a booking will not be retained indefinitely.
Information connected with clients, bookings, transactions or payments may need to be retained for longer where required for business, tax or legal purposes.
If you unsubscribe from marketing communications, I may retain limited information necessary to record your preference and ensure you are not added back to the mailing list without your permission.
When information is no longer required, it will be securely deleted or anonymised.
Your data protection rights
Under UK data protection law, you may have the right to:
ask for a copy of the personal information I hold about you
ask me to correct inaccurate or incomplete information
ask me to delete your personal information in certain circumstances
ask me to restrict the way your information is used
object to certain uses of your personal information
ask for your information to be transferred to you or another organisation in certain circumstances
withdraw consent where I am relying on consent to process your information
If you would like to exercise any of these rights, please contact:
You will not normally be charged for exercising your rights.
Complaints
If you have concerns about how your personal information is being handled, please contact me first so that I can try to resolve the issue.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
You can find more information at the Information Commissioner's Office website.
Changes to this policy
I may update this privacy policy from time to time to reflect changes to my business, website, services or legal requirements.
The latest version will always be published on this website.